‘KEEPING the cutlery sharp’ isn’t something you’d find in your standard lease agreement, but common sense hasn’t stopped some tenants from making insane complaints. The rules around renting a home can be confounding, but some tenants are known to ‘try their luck’ and demand some pretty wacky stuff.Simon Hampel, founder of property investor website PropertyChat.com.au, said a recent forum thread caught his eye.Mr Hampel said in most cases with over-demanding tenants, it’s a matter of inexperience.“Some of those people are naive – maybe they’re young and inexperienced or maybe they’ve never been responsible for the upkeep of a property themselves and don’t really understand how much things cost or what’s reasonable to expect.”Video Player is loading.Play VideoPlayNext playlist itemMuteCurrent Time 0:00/Duration 2:23Loaded: 0%Stream Type LIVESeek to live, currently playing liveLIVERemaining Time -2:23 Playback Rate1xChaptersChaptersDescriptionsdescriptions off, selectedCaptionscaptions settings, opens captions settings dialogcaptions off, selectedQuality Levels720p720pHD540p540p360p360p270p270pAutoA, selectedAudio Trackdefault, selectedFullscreenThis is a modal window.Beginning of dialog window. Escape will cancel and close the window.TextColorWhiteBlackRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentBackgroundColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyOpaqueSemi-TransparentTransparentWindowColorBlackWhiteRedGreenBlueYellowMagentaCyanTransparencyTransparentSemi-TransparentOpaqueFont Size50%75%100%125%150%175%200%300%400%Text Edge StyleNoneRaisedDepressedUniformDropshadowFont FamilyProportional Sans-SerifMonospace Sans-SerifProportional SerifMonospace SerifCasualScriptSmall CapsReset restore all settings to the default valuesDoneClose Modal DialogEnd of dialog window.This is a modal window. This modal can be closed by pressing the Escape key or activating the close button.PlayMuteCurrent Time 0:00/Duration 0:00Loaded: 0%Stream Type LIVESeek to live, currently playing liveLIVERemaining Time -0:00 Playback Rate1xFullscreenClose Modal DialogThis is a modal window. This modal can be closed by pressing the Escape key or activating the close button.Passive aggressive notes! The truth about share houses…02:23 Related videos 02:23Passive aggressive notes! The truth about share houses…01:57Save on rent but still live close to the CBD01:54VIC rental legislation changes: What does it mean for you?01:08Flatmates wanted! Top 10 hottest suburbs 01:35Renting in Australia: issues faced by tenants02:09Rental AffordabilityMr Hampel said landlords aren’t immune from being unreasonable either.“In my experience, sometimes the owners are just as problematic – demanding unreasonable things from their tenants.“It’s about balance – all parties need to understand their rights and responsibilities and it’s in a landlord’s best interest to maintain their property to a reasonable standard to minimise tenant churn – but they also need to manage their costs. This is an investment after all.”However, even the most reasonable landlord might find a few of these posts from PropertyChat members hard to swallow:“My tenant complained to me about the loud ping of the microwave in the apartment next door. Yup.”“I manage one of our i.p.’s (investment properties) and got a request a couple of months back. ‘Can you come and sharpen the knives as they are not sharp anymore?’ It seems the tenants aren’t either.”“Last year a tenant sent one of our landlords an invoice for $250 – a restaurant bill for a family of 4 including drinks. All had roast. The reason: the oven was not working and they HAD to have roast dinner on the weekend. The stove top was working.”“Tenants complained house had too many flies, it was an 80 year old house in regional Vic.”“Tenants insisted on removing ‘old cupboard’ (Art Deco Stained Glasss) in the kitchen, then complained about lack of storage.”“My best one, so far, was the Cairns tenant who complained the rain came in when the window was open.”“Not one of mine but I read online: Tenant complains of dripping tap after hours, PM deems as non urgent so files it away for the morning. Tenant gets aggravated by the sound, abuses PM says its keeping her kids awake, tenant calls an after-hours plumber themselves threatening to forward the bill. Plumber gets there – turns out the sound is not from the tap, but someone left their electric toothbrush switched on inside the vanity cupboard.”More from newsMould, age, not enough to stop 17 bidders fighting for this home5 hours agoBuyers ‘crazy’ not to take govt freebies, says 28-yr-old investor5 hours ago“Tenant threatening to sue the owner for not having access to her back yard due to bindies …”“My (overseas student) tenants complained that the smoke alarm wouldn’t turn off. Property is just around the corner. I go over, smoke alarm is still going off 15 minutes later. Took it down, noticing a wet patch on the ceiling. Water leak? No. Tenants got sick of it going off every time they burned their toast, so they would throw water at it to ‘cool it down’ and make it stop beeping. Water had fried the electronics. Lucky it wasn’t hard wired.”“Got an email the other day saying “my toilet has a voice of concern” We took that as meaning that the toilet was making noises. Lol Or maybe it was just ta (l) king sh**.”“Mum and dad are on a rural property and their neighbour has complained to their landlord that there are rabbits and wildlife coming into their yard! (They rent 5 acres of land).Their landlord forwarded an application for gun ownership.”Follow Kieran Clair on Twitter @kieranclair
Morningstar is to acquire environmental, social and governance (ESG) research and ratings firm Sustainalytics in full, having today announced an agreement to buy the remaining 60% of shares it did not already own.Morningstar acquired a 40% ownership stake in Dutch-domiciled Sustainalytics in 2017.Announcing the new deal today, Morningstar said it would make a €55m cash payment at closing of the transaction, subject to certain potential adjustments, and additional cash payments in 2021 and 2022 based on a multiple of Sustainalytics’ 2020 and 2021 fiscal year revenues.Based on the upfront consideration, Morningstar estimated the enterprise value of Sustainalytics to be €170m. With the acquisition of the remaining shares, Morningstar said it planned to continue to invest in Sustainalytics’ existing business while also further integrating ESG data and insights across its research and solutions for all segments.“Modern investors in public and private markets are demanding ESG data, research, ratings, and solutions in order to make informed, meaningful investing decisions,” said Morningstar Chief Executive Officer Kunal Kapoor.“By coming together, Morningstar and Sustainalytics will fast track our ability to put independent, sustainable investing analytics at every level – from a single security through to a portfolio view – in the hands of all investors.”Sustainalytics CEO Michael Jantzi, said: “This new ownership structure will amplify our ability to bring meaningful ESG insights, products, and services to the global investment community and to companies around the world.”Sustainalytics offers data on 40,000 companies worldwide and ratings on 20,000 companies and on 172 countries.The transaction is expected to be completed in the third quarter of this year.To read the digital edition of IPE’s latest magazine click here.